| |
BACK-END ADMINISTRATION
(CC Soft Phone card Commerce Server) |
|
| |
|
|
| |
 You will build your online catalog of phone cards. You can add,
update and delete products and related information.
|
|
You will maintain the list of vendors from whom the phone cards are purchased
|
|
| The company will process purchases of the phone cards and maintain the inventory of PIN numbers. |
|
| |
|
|
|
| |
Customer Information: |
|
| |
Records and files what customers have purchased: It will show all the products and prices that customers ordered. It allows accounting applications and analysis.
|
|
Retrieving customers: It helps you retrieve customers' information such as name, mailing address, payment method, contact information and so on.
|
Customer Information Database.
|
Billing Information.
|
Payment Methods.
|
| Shipping Information. |
| |
|
|
| |
Real-time Credit Card Processing: |
|
| |
CC Soft Phone card Commerce Server includes an interface that is automatically connected to online credit card service provider Card Service International. All data will transfer through a secure environment in the network. We use the Microsoft SSL (Secure Socket Layer). Clients are required to set up the merchant account with Card Service International by themselves. CC Soft is not responsible for setting up merchant account. |
|
| |
Order Handling:
|
|
| |
When a customer submits his/her first order (orders) or changes a credit card, those orders will be marked as pending and require your sales representative to review and approve them. If customer information is proven fraudulent, your sales representative will deny such orders and customer information will be placed in the fraud protection database, denying this customer any further access to the web site.
|
|
After pending orders are approved, the PIN numbers are e-mailed to the customer. All following orders from this customer are e-mailed automatically.
|
You will have the ability to return phone cards to inventory and credit customer. The phone cards that were returned go to a special "used" inventory holding and can be sold through the "Used inventory sale" form. They cannot be sold the regular way. If all cards from the order are returned, the order can be deleted and the phone cards will be returned to regular inventory.
|
Orders erroneously entered and not delivered to the customer can be cancelled. The phone cards are returned into regular inventory. The record of the order is kept for analysis purposes.
|
If customer's credit card transaction was not approved by Card Service International, the payment information on the order can be changed without recreating the order and payment can be re-applied.
|
|
| |
|
|
|
| |
Inventory Management: |
|
| |
Products in stock will be automatically updated when on-line orders are finally submitted for that product.
|
|
A warning notice will be sent through email if the quantity in stock for this product falls below a specified number.
|
|
| |
|
|
|
| |
Reports |
|
| |
Daily Sales Details for a period
|
|
Daily Sales Details by User for a period
|
|
Daily Total sales for a period
|
|
Daily Total sales by User for a period
|
|
Total sales for a period
|
|
Total sales by User for a period
|
|
Available Cards in inventory with the ability to create purchase orders
|
|
Frequent Country rates: best cards for most frequently called countries.
|
|
Country-Clients Report: displays list of clients calling certain country with the ability to send marketing e-mail to entire list or selected clients
|
|
| Inventory Purchases Report |
|
|
|
| |
|
|
